A new Priority Service Register website has been launched to help customers of Scotland’s electricity and water networks know what support is available to them in their area. The website links direct to registration pages to make the registration process easy.
Scottish and Southern Electricity Networks (SSEN) Distribution, SP Energy Networks (SPEN) and Scottish Water, have each been running their own Priority Services Registers (PSR) for several years, offering free support to customers during a power cut or an interruption to local water supplies.
Customers are eligible to register if they: are deaf or hard of hearing, have a disability, live with children under five, are blind or partially sighted, have a chronic illness, are over 60, depend on electricity or water for home or medical care, or feel they may need additional support, even for a temporary period of time.
The new service will make it easier than ever to raise awareness of the additional support available nationwide, encouraging sign-ups from customers who may be eligible but are not yet registered for priority services.
To learn more about the free help and support that is available in your area and check if you or someone you know may be eligible, visit the new PSR Scotland website at PSRScotland.com.
Balintore & Hilton Community Council 